As you may have guessed, COVID-19 has affected Dark Iron Fabrications in ways we didn't see coming. Obviously we aren't the only ones who have been affected by this time in our lives, but we're hanging on in there and awaiting government guidelines to see how we will be affected in the coming months.
We've had sometime to:
Stay at home & be safe
Make some decisions on where the company will be/go in the coming months
Make sense of Government guidelines to make sure we can operate as safely as possible.
Dark Iron is currently experiencing longer than usual lead times on materials and supplies, which therefore will affect how long it will take for a custom order to reach you (Safely). See updates below.
We have taken some steps to insure that if you do visit us or receive a delivery, it's as safe as possible. Here's a few steps we've taken:
We are practicing social distancing in and out of the workshop. We hope you are too.
Wearing a face covering in line with Government guidelines.
Making sure surfaces are cleaned more frequently than usual.
Cleaning shipped items before they leave.
Self isolating if any symptoms show.
Getting tested if nessacary.
Please read the updates below, to see how we're currently operating.
COVID-19 UPDATE: March 2020 - We have had to make the decision to close the workshop and showroom to the public. Until we are told by the Government that it is safe to invite you to our premises, we do not feel that it is safe (for you and for us) to have in person meetings and showroom appointments. We will keep you updated as we move forward. Deliveries for current orders may be delayed. We will contact you to discuss completion and delivery, directly. Many thanks and apologies.
COVID-19 UPDATE: May 2020 - At this time, we are continuing to experience delays in our schedule. Suppliers are keeping safe which means slower delivery times and less available stock. The workshop & showroom are still closed to the public for your safety, and ours. Custom orders are still available, we will just have to communicate via phone and/or email, and understand the lead times may be affected. We apologize sincerely for any inconvenience and uncertainties.
COVID-19 UPDATE: June 2020 - Our Workshop and Showroom are still closed to the public. Please contact us if you have any questions about custom orders and lead times.
COVID-19 UPDATE: August 2020 - Things are looking up. Social distancing guidelines have changed, which means that where possible we can interact with the public as long as we follow government guidelines. The showroom is now open to the public via appointment only. We ask that you book an appointment here. Please do not book an appointment if you are feeling unwell, or have and symptoms of COVID-19. See here for SYMPTOMS. For your safety and ours, we ask that you maintain social distancing, and wear a face covering when attending the appointment. Hand sanitiser will be onsite. Many thanks.